隐私政策

隐私政策 / Privacy Policy

最后更新日期：2025年9月18日
Last Updated: September 18, 2025

本隐私政策（“本政策”）适用于 ZSOUND S1 App 的用户 以及 访问 Prozsound 官网（www.prozsound.com，下称“官网”）的浏览者。
This Privacy Policy (“Policy”) applies to users of the ZSOUND S1 App and visitors of Prozsound’s official website (www.prozsound.com, hereinafter the “Website”).

我们深知个人信息对您的重要性，并将按照法律法规的要求，保护您的隐私和数据安全。本政策旨在说明我们如何收集、使用、存储、共享和保护您的信息，以及您依法享有的权利。
We understand the importance of your personal information and are committed to protecting your privacy and data security in accordance with applicable laws and regulations. This Policy explains how we collect, use, store, share, and protect your information, as well as the rights you may exercise.

第一条 法律依据与合规

Article 1 Legal Basis and Compliance

我们处理您的个人信息基于以下法律依据：
We process your personal information on the following legal bases:

1. 履行合同 / Contractual Necessity：为履行您与我们的服务协议所必需。
   To perform our service agreement with you.
2. 遵守法律义务 / Legal Obligations：满足适用法律、法规及监管要求。
   To comply with applicable laws, regulations, and regulatory requirements.
3. 合法利益 / Legitimate Interests：在不损害您基本权利和自由的前提下，为改进产品、提升安全所必需。
   To improve products and ensure security, without overriding your fundamental rights and freedoms.
4. 用户同意 / Consent：在法律要求时，我们会事先征得您的明确同意。
   When required by law, we will obtain your explicit consent.

此外，我们遵守包括但不限于以下隐私与数据保护法律法规：
In addition, we comply with the following privacy and data protection laws and regulations (where applicable):

• 《中华人民共和国个人信息保护法（PIPL）》
  Personal Information Protection Law of China (PIPL)
• 《欧盟通用数据保护条例（GDPR）》
  General Data Protection Regulation (GDPR) of the European Union
• 《加州消费者隐私法案（CCPA）》
  California Consumer Privacy Act (CCPA)

第二条 信息的收集

Article 2 Information We Collect

我们可能收集以下信息类别：
We may collect the following categories of information:

1. 账户与身份信息：姓名、电子邮箱、联系方式、登录凭证。
   Account & Identity Information: Name, email address, contact information, login credentials.
2. 设备信息：设备型号、操作系统、唯一设备标识符、网络信息。
   Device Information: Device model, operating system, unique device identifiers, network information.
3. 使用数据：功能使用情况、日志记录、崩溃报告。
   Usage Data: Feature usage, log records, crash reports.
4. Cookies 与追踪数据：网站偏好设置、会话信息、访问记录。
   Cookies & Tracking Data: Website preferences, session data, visit records.
5. 第三方数据：例如通过 Apple ID、Google 登录所获取的授权信息。
   Third-Party Data: Information obtained when you log in via Apple ID, Google, or other third-party accounts.

第三条 信息的使用目的

Article 3 Purposes of Use

我们将您的信息用于以下目的：
We use your information for the following purposes:

1. 提供、运营和维护 App 与官网服务。
   To provide, operate, and maintain the App and Website.
2. 改进和优化产品性能与用户体验。
   To improve and optimize product performance and user experience.
3. 处理您的咨询、反馈与技术支持请求。
   To process your inquiries, feedback, and technical support requests.
4. 向您推送更新、安全提醒与重要通知。
   To send you updates, security alerts, and important notifications.
5. 履行法律法规及合规义务。
   To comply with legal and regulatory obligations.

第四条 信息的共享与披露

Article 4 Sharing and Disclosure

除非另有说明，我们不会将您的个人信息出售给任何第三方。我们仅在以下情况下披露：
We do not sell your personal information. We disclose it only under the following circumstances:

1. 法律要求：为履行法律义务或响应政府机关、司法机关要求。
   Legal Requirements: To comply with legal obligations or respond to requests from government or judicial authorities.
2. 服务提供商：向代表我们提供服务的合作方（如云存储、数据分析、推送服务）。
   Service Providers: With partners that provide services on our behalf (e.g., cloud storage, data analytics, push notification services).
3. 业务转移：在合并、收购或资产转让时，用户信息可能作为交易资产被转移。
   Business Transfers: In case of a merger, acquisition, or asset transfer, your information may be transferred as part of the transaction.
4. 事先同意：仅在获得您的明确同意后。
   With Your Consent: Only when we have obtained your explicit consent.

第五条 Cookies 和类似技术

Article 5 Cookies and Similar Technologies

1. 我们使用 Cookies 和追踪技术收集信息，以便分析访问趋势、改进网站性能。
   We use cookies and tracking technologies to collect information in order to analyze trends and improve Website performance.
2. 您可以通过浏览器设置管理或拒绝 Cookies，但部分功能可能受限。
   You may manage or disable cookies in your browser settings, but some functions may be limited.

第六条 数据存储与跨境传输

Article 6 Data Storage and Cross-Border Transfer

1. 数据可能存储于境内或境外的安全服务器。
   Data may be stored on secure servers located domestically or internationally.
2. 若数据需跨境传输，我们将依据适用法律采取措施（如签署标准合同条款、加密处理）。
   Where cross-border transfers occur, we will implement safeguards such as Standard Contractual Clauses or encryption, in compliance with applicable laws.

第七条 数据安全保障

Article 7 Data Security

我们采取包括但不限于以下措施：
We implement, among others, the following measures:

• 数据传输加密（如 HTTPS、TLS）；
  Data encryption during transmission (e.g., HTTPS, TLS).
• 严格的访问权限控制与审计；
  Strict access control and auditing.
• 定期进行安全测试与漏洞修复。
  Regular security testing and vulnerability patching.

但请注意，任何网络传输方式都无法保证绝对安全。
However, please note that no method of transmission over the Internet is absolutely secure.

第八条 用户权利

Article 8 Your Rights

根据适用法律，您可能享有以下权利：
Under applicable laws, you may have the right to:

1. 访问权：有权请求访问我们处理的您的个人信息。
   Right of Access: Request access to your personal information we process.
2. 更正权：有权请求更正不准确的信息。
   Right to Rectification: Request correction of inaccurate information.
3. 删除权：在特定情况下，有权请求删除您的信息。
   Right to Erasure: Request deletion of your information under certain conditions.
4. 限制处理权：有权限制我们对您信息的处理。
   Right to Restrict Processing: Request restriction of processing your information.
5. 数据可携权：在适用法律下，有权获取并转移您的数据。
   Right to Data Portability: Request to receive and transfer your data under applicable law.
6. 撤回同意权：在依赖同意为基础处理数据时，您可随时撤回。
   Right to Withdraw Consent: Withdraw your consent where processing is based on consent.
7. 投诉权：您有权向相关监管机构提出投诉。
   Right to Lodge a Complaint: File a complaint with a competent supervisory authority.

第九条 儿童隐私

Article 9 Children’s Privacy

我们的服务不针对 16 岁以下的未成年人。若我们发现收集了未成年人信息，将立即删除。
Our services are not directed to children under the age of 16. If we discover that we have collected such information, we will promptly delete it.

第十条 国际用户

Article 10 International Users

如果您从欧盟、美国或其他司法管辖区访问或使用我们的服务，请注意，您的个人信息可能会被传输至中国或我们服务器所在的其他国家，并依据当地法律进行存储和处理。不同司法管辖区的隐私和数据保护法律可能与您所在国家的法律不同，但我们将采取合理措施确保您的信息在跨境传输过程中得到充分保护。

If you are accessing or using our services from the European Union, the United States, or other jurisdictions, please note that your personal information may be transferred to China or other countries where our servers are located, and stored and processed in accordance with local laws. Privacy and data protection laws in these jurisdictions may differ from those in your country of residence, but we will take reasonable measures to ensure that your information is adequately protected during cross-border transfers.

第十一条 政策更新

Article 11 Changes to This Policy

我们可能会根据法律、业务或技术的变化更新本政策。若有重大变更，我们将通过官网公告、邮件或 App 内通知的方式提醒您。
We may update this Policy in response to legal, business, or technical changes. For material changes, we will notify you through Website announcements, email, or in-app notifications.

第十二条 联系我们

Article 12 Contact Us

如您对本隐私政策有任何疑问、建议或投诉，请通过以下方式联系我们：
If you have any questions, suggestions, or complaints regarding this Privacy Policy, please contact us:

• 公司名称 / Company：广东声扬音响设备有限公司 / Guangdong Shengyang Acoustic Equipment Co., Ltd.
• 官网 / Website：www.prozsound.com
• 邮箱 / Email： info@prozsound.com
• 电话 / Phone：0086 20 3483 3101  
• 地址 / Address：广州市南沙区榄核镇滘新路33号2栋101
  Address: Room 101, Building 2, No. 33 Jiaoxin Road, Lanhé Town, Nansha District, Guangzhou, China